Contact

Questions about an order, a size, or a return? Get in touch and we will come back to you as soon as we can — usually within one working day.

Contact details

Registered address

ALUNA Essentials Ltd (trading as ALUNA)
153 Cromwell Road
Hayes
England
UB3 2PU
United Kingdom

Company registration number: 17224841 (England & Wales)

Orders, delivery and returns

All orders are processed and dispatched from the United Kingdom, and are typically received within 5 business days of purchase. Full details are in our shipping policy.

We offer a 30-day return policy on unworn items in their original packaging with tags attached. To start a return, email us and we will send you a return label and instructions. Full details are in our refund policy.

Sizing help

Our oversized t-shirts are cut boxy with a dropped shoulder and are designed to be worn loose. If you prefer a closer fit, size down; for a longer, roomier drape, take your usual size or size up. If you are between sizes and not sure, email us and we will help.